| Opportunities |
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| Industry: IT & Technology |
Position: Head HR (GM/VP) |
Location: Bangalore |
Role & Responsibility:
The Human Resources function is responsible for providing and leading all key support processes related to employees working in the organization.
This position is responsible for developing manpower and human resources plans for the company, policies, procedures, systems and related activities like staffing, recruitment, organization, position evaluation, compensation, benefits, employee performance systems and industrial relations.
Talent acquisition strategy in line with business plan
Ensuring a conductive work environment in the organization, through best employee relations & satisfaction
Employee welfare, grievance redressal and engagement measures
Poster a reward and recognition work culture
Facilitate the performance management process
Employee communication & open houses
O/s employee management
Monitor & Control HR budgets.
Manpower Cost & Productivity.
Planning and Executing employee development initiatives.
Ensuring statutory compliance with key emphasis on managing contract labour.
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| Candidate Specification |
Experience:
A minimum of 15 years management experience in a human resource and service sector environment including exposure to recruitment, staffing, organization, job evaluation and performance systems.
Leadership skills
People orientation
Analytical bent of mind
Creativity
Good communication and inter-personal skills
Negotiation skills
Understanding of HR philosophies and knowledge of human behavior.
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| Qualifications: MBA in HR or an equivalent degree |
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| Industry: Telecom |
Position: Sr. Manager U&R (Mktg) |
Location: Mumbai |
Role & Responsibility:
SPECIFIC ACCOUNTABILITY
The incumbent will be accountable for supporting activities for prepaid subscriber retention & Usage Enhancement & Retention related revenue. He will be responsible for
Product development & configuration to achieve revenue targets
Usage Enhancement & Retention Schemes
Retention of existing prepaid base
Mapping consumer behavior and create segments based on usage & demographics
Interaction and managing synergies with other departments for product launch and for disseminating info of new product/initiatives.
Maintaining MIS of product performance and analysis of product success/failure
Compliance with internal processes & TRAI guidelines
Compliance with budgeted costs
Major challenges
Achieving the prepaid usage & retention revenue targets in a competitive industry
Delivering error free services by adherence to various processes.
Managing the usage enhancement activities (necessary product and tariff changes) while retaining focus of revenues.
Managing internal processes and interdepartmental working
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| Candidate Specification |
Experience:
6+ yrs relevant experience in telecom.
Skills
Excellent Analytical Skills
Ability to innovate
Excellent Communication Skills
Ability to build cross functional, cross regional relationships to create synergies
Knowledge required
Good Knowledge on Consumer and Competition behavior and Market Dynamics.
Proficiency with Excel and Access
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| Qualifications: Graduate/MBA (Mktg) |
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| Industry: Telecom |
Position: VP Corp Commercial |
Location: Delhi/NCR |
Role & Responsibility:
Responsibilities:
Responsible for Complete purchase order processing and exercise control with regard to benchmark pricing to attain cost efficiency in purchase, budgetary control to be affected for avoiding over run of the approved expenditures of CAPEX.
Deliverables:
Legal / Busibness risks identification & mitigation. Smart contract structuring - Scanning of indirect taxation including import tariffs / clasification Financing / Payment terms. Storage / Just in time inventory management. LD / Penalties. SLA / Performance linked bonus and penalties. Compliances to technology roadmap.
OEM VS Middlemen decisions, Termination for convenience ( Free exit) Protection through survival obligations post expirt / termination
Bid evaluation based on comprehensive cost loading for TCO computation.
Inventory management
Monitoring contract closure Defining contract policies eg. GCC AND scc documentation
Ensuring vendor complaints closure and managing vendor meets.
Measurement of SLA's and KPI'S
Audit, MIS & Analytics
Training + policy and process compliance
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| Candidate Specification |
Experience:
Experience: 17-20 yrs
Should have relevant experience in Vendor Development, Contracting, Accounting, Budgeting, Finance and Cost Control.
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| Qualifications: CA/ICWA/CS/CFA/MBA(Finanace). |
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| Industry: Telecom |
Position: Head Performance Analysis & Oversight |
Location: Delhi/NCR |
Role & Responsibility:
The PA&O team’s mandate is to strive to minimize deviations from the Annual Business Plan as also monitor lead parameters, in-process checks and complement business.
A balanced approach would be taken to ensure health checks on all aspects- this would be across financial, customer, processes and learning & growth parameters
The team will ensure a complete “closed looping” by identifying the problem areas, working on the CAPA and following up on the action items
KRAs:
Provide distilled insights to the Apex team by:
Looking at in-process and lead parameters around critical/key processes
Analyzing business and functional MIS and preparing an executive summary
Undertaking market, national and international benchmarking of performance
Performing Root cause analysis of issue areas
Recommending first level CAPA for the consideration of the Sr. leadership
Build an integrated organizational performance review docket including a market perspective. The docket should conclude with first level recommendations to address opportunities for improvement and/or opportunities for growth
The head of the PA&O team would also interact with telecom sector analysts to gauge the outside view and suggest course corrections thereafter
Monitor efficacy of Business Units, special projects, and support functions
Follow up on action plans with key stakeholders to ensure tangible improvement
Enhancing efficiency of Customer Delivery by monitoring key customer service parameters
Priority Critical Complaints Resolution and CAPA as also MRT compliance
Enable automation of MIS reporting to enhance efficiencies across the system
Conduct all the consumer experience, distribution , Marketing/product /brand /advertising surveys, Quality of Service audits (QSA) as well as the LIC surveys (Listen to the Internal Customers)
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| Candidate Specification |
Experience:
Experience: 12+yrs
Should have operational experience and should be strong in analytics.
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| Qualifications: Graduate+MBA (preferably from Premium Institute) |
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| Industry: Telecom |
Position: Head Postpaid Sales (GM) |
Location: Pune |
Role & Responsibility:
Performs essential functions in the areas of sales target achievement for the postpaid segment. Expansion of the channels, distribution, etc. Also interact/coordinate on daily basis internally across functions for product launch, modification, new offerings, channel partners, etc., to drive numbers & performance review.
KRA:
Sales target achievement
Market expansion & distribution
Sales process & policies
MIS & support to branches
Cost reduction/Revenue enhancement
Expansion in existing distribution reach
Initiates & implements postpaid sales processes
Local promotion & relationship initiatives
Supervision of new schemes, commissions, claims, stocks, etc
Daily interaction with billing & collections team to ensure fraud free from both customer & channel/dealer, etc
Continuous interaction with channel partners/distributors to drive numbers & performance reviews
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| Candidate Specification |
Experience:
12-15 years of experience in telecom/consumer durables
Strong organization & management skills
Excellent communication skills
Ability to communicate at multiple levels with both customers & colleagues
Strong leadership skills
Problem solving & goal oriented results driven approach
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| Qualifications: Graduate/MBA |
Upload Resume: Click here |
| Industry: Telecom |
Position: Manager Business Finance |
Location: Mumbai & Pune |
Role & Responsibility:
PRINCIPAL RESPONSIBILITIES :
Tariff profitability Analysis
Line item wise Revenue movement analysis
Post launch tariff evaluation
Free Air time (FAT)/bundled offer analysis and its impact on business
REC/VLR & zero usage customer monitoring & reporting
BTS Wise profitability and contribution analysis
MoU Analysis – Operator Wise, Customer Segment Wise, and Call Category wise etc.
Prepaid Yield Report- Analyzing the Service Class wise ARPU, OG min., IC min, IUC Charges and IUC revenue.
Review of voluntary/involuntary churn
Financial Validation of the new Products/Tariff including offers pertaining to devices proposed to be launched in the Circle.
Partnering with the business by ensuring that any evaluation gets approved within defined SLA.
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| Candidate Specification |
Experience:
Relevant experience of atleast 8 years.
CRITICAL SKILLS REQUIRED:
Possess a good system and process orientation
Good Communication Skill.
Good Interpersonal and Leadership Skills
Analytical Skill
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| Qualifications: Graduate/MBA (preferred) |
Upload Resume: Click here |
| Industry: Telecom |
Position: Dy Manager Business Finance |
Location: Mumbai |
Role & Responsibility:
PRINCIPAL RESPONSIBILITIES :
Ensuring that the costs are optimized to as much extent as possible.
Internal compliance to policies/process & ensure operational efficiency through cost optimization.
Ensuring timely & effective communication of performance through periodic reports & MIS.
Ensuring that the impact of any policy change/announcement is immediately captured and accounted for.
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| Candidate Specification |
Experience:
Relevant experience of atleast 5 years
CRITICAL SKILLS REQUIRED:
Possess a good system and process orientation
Good Communication Skill.
Good Interpersonal and Leadership Skills
Analytical Skill
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| Qualifications: Graduate/MBA (preferred) |
Upload Resume: Click here |
| Industry: Telecom |
Position: Dy Manager/Manager Retail Roll Out |
Location: Mumbai & Pune, Maharashtra |
Role & Responsibility:
PRINCIPAL RESPONSIBILITIES :
Ensuring Property Acquisition sign offs across Circle in line with the AOP targets Ensuring Program Management of the branded stores rollout as per rollout process Inventory management at COCO stores.
Maintain optimum inventory levels at COCO stores as per SID requirements. Track / Reduce stock ageing by timely interventions. Coordinate for Physical stock audits and reconciliations thereof.
Help maintain stock integrity by driving discipline on SIT, Open seal, timely invoicing, FIFO etc. RMS - End to End management at the circle level. (In Co-ordination with Circle Ops Manager) Indent approvals as per the requirement and defined guidelines. Ensure prompt system configurations to reduce “Time to market” for all new launches. COCO operations – Interface with local Facility management & SCM for COCO related activities.
Launch – Execution, coordination for both COCO and Franchisee store. Identification and evaluation of new stores – COCO and Franchisee.
Opening and closure of COCO store – Process adherence.
Distribution & Logistics - Sales MIS - Distribution data base management - Coordinate with SCM and Logistics - Operations Planning ( Stock Allocation & Forecasting ) - Compliant and Escalation Tracking - Coordination with Circle finance ; SCM from Rollout to Sales Operations - Ensuring Timely Delivery of Material Across Stores in the designated regions Statutory compliance in COCO / Franchisee stores. Capex / Opex requirement tracking for COCO Stores. External interface - FMSS, SCM, IT, Finance and Legal. Store Management - Managing Agency contracts for Housekeeping, Store Maintenance and other vendors.
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| Candidate Specification |
Experience:
7 to 9 years experience in Retail, FMCG with an eye for detail
CRITICAL SKILLS REQUIRED:
Project Management / Tracking Software, Analytics & applications.
Sound communication (oral & written) skills.
Proven competencies in Project Management
Ability to coordinate across functions, Vendors and Teams across geographies.
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| Qualifications: Graduate/MBA |
Upload Resume: Click here |
| Industry: Telecom GSM |
Position: Business Analyst (Mgr/Sr Mgr) |
Location: Mumbai/Navi Mumbai |
Role & Responsibility:
You will be responsible for assisting in increasing market share, growth objectives, cost control and revenue yield for the circle.
You will design the zonal business plan, implement strategies and manage Zonal operations budgets.
You will also be accountable for increasing overall profitability, understanding and implementing quality processes & develop reports/analysis as required.
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| Candidate Specification |
Experience:
Atleast 5+ years of relevant exp. Telecom experience preferred.
Should possess analytical skills, ability to prepare reports & good presentation skills.
Good verbal and written communication skills with ability to build excellent working relationships with all levels of staff & interact with top Management.
Ability to work within deadlines & work under pressure situations. |
| Qualifications: Graduate/MBA (preferably from Premium Institute) |
Upload Resume: Click here |
| Industry: Telecom GSM |
Position: Circle Head Marketing (GM/AVP) |
Location: Mumbai |
Role & Responsibility:
Key Responsibilities:
Supervises: Segment managers, Head of Tariff, Head of Communication, Head of Brand and Customer Insight, Head of Content, Head of Alliances, Coordinates with: Head of Sales, Head of NPI, Head of Customer Care, Head of Devices, …
Awareness of TTML brand(s) within circle
Achievement of target subscriber and revenue levels within circle
Keeping marketing related expenses within stated budget
Effective selection and implementation of tariff plans according to customer needs
Effective selection and implementation of promotion plans …
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| Candidate Specification |
Experience:
10+ years experience in Marketing in a Telecom operator or in a Fast Moving Consumer Goods company
Experience in the areas of Product Launches, Communications & PR, Market Research and MIS systems recommended
Degree on Management or Engineering or similar. MBA or equivalent degree
Candidate Spec:
High quality service orientation
Creative
Detail-oriented
Strong negotiation skills
Capacity to interact easily with other people
Good communications skills
Leadership
Fluent in English and local language |
| Qualifications: Graduate/MBA |
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| Industry: Training/Education |
Position: Territory Sales Managers |
Location: Mumbai |
Role & Responsibility:
The TSM shall be responsible for growth and management of KTA Business in the defined territory as per the set targets through various institutional tie-ups.
Signing up new network points.
Consultant tie-ups.
Relationship management and developing and funneling of various ATL + BTL activities.
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| Candidate Specification |
Experience:
Candidate should have a minimum of 5 years of relevant Sales + Marketing experience of which he/she should have min 02 years of management exposure.
Excellent Communication
Pleasing personality.
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| Qualifications: Graduate/MBA (preferred) |
Upload Resume: Click here |
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